Direct Trailer Supply respects your privacy. This policy explains what personal information we collect through this website, how we use it, and who we share it with. It applies to directtrailersupply.com and to the forms on it.
What personal information we collect
We only collect what you give us, plus the basic technical information every website receives.
Information you give us:
- Your name.
- Your email address.
- Your phone number.
- The message you write us, including which trailer you are asking about.
- Anything else you choose to tell us in a message, by phone, or by text.
Information we receive automatically:
- Your IP address and browser type. When you tick a box to agree to receive text messages, we store these alongside the date, time, and the exact wording you agreed to, so we have a record of how and when you gave permission.
- Basic analytics about which pages you visit, so we can tell which trailers people are looking for.
We do not ask for and do not want your Social Security number, driver's license number, or payment card details through this website.
How we use your personal information
- To answer your question and follow up about a trailer you asked about.
- To send you text messages you asked to receive. Account and service texts cover things like quotes, order updates, and appointment reminders. Promotional texts cover sales, new inventory, and special offers. These are two separate permissions and you can give one without the other.
- To call or email you back about your inquiry.
- To keep the records the law requires us to keep, including a record of your text message consent.
- To understand which pages and trailers people are interested in, so we can improve the site.
We do not sell your personal information.
Who we share your personal information with
We share personal information only with companies that help us run this business, and only so they can do that work:
- Our website and dealership software provider, which hosts this site and stores our customer records.
- Our text messaging and email providers, which deliver the messages you asked to receive.
- Our website analytics provider.
- A lender, only if you ask us about financing and choose to apply.
- Law enforcement or a government agency, if the law requires it.
These companies may only use your information to provide their service to us. They may not sell it or use it for their own marketing.
SMS consent is not shared with third parties. Your agreement to receive text messages from Direct Trailer Supply, and the phone number you gave with it, are never sold, rented, or shared with third parties or affiliates for their own marketing purposes. Consent is used only to send you the messages you asked us for.
Your choices
- Reply STOP to any text message to stop receiving texts. Reply HELP for help.
- Ask us to correct or delete the information we hold about you by calling the number below.
- Agreeing to receive texts is never a condition of buying anything from us.
SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Direct Trailer Supply. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy at https://directtrailersupply.com/privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
Changes to this policy
If we change this policy we will post the new version on this page and update the date below.
Contact us
Direct Trailer Supply, Arlington, TX.
- Phone: (817) 704-2639
- Hours: Mon - Sat: 9AM - 5PM